Trust & policies
The rules that keep the bag safe
Paper Bag is a 21+ community app. These policies explain what you agree to, how your data is handled, how the store works and what happens when someone breaks the house rules.
All policies last updated July 31, 2026. Maintained by the Paper Bag team.
Terms of Service
The agreement between you and Paper Bag.
Privacy Policy
What we collect, why, and your choices.
Cookies & Storage
How we use local storage and cookies.
Community Guidelines
House rules for Puff Match, chat and seshes.
Store, Shipping & Returns
Orders, fulfillment, refunds and pickup.
Age, Health & Legal Notice
21+ gate, wellness disclaimer, local laws.
Questions or requests
Privacy requests, account deletion, safety reports and store issues all go to support@paperbag.app. We answer safety reports first, usually within a few days.